For example, Bet365 was taken to court for refusing to pay over 1 million in winnings to a horse bettor in Northern Ireland in 2024. The company refused a payout of 54,000 to a customer in England in 2024, a case which was still ongoing in 2024.

Many online betting sites, including bet365, use geo-blocks to stop users from accessing their services while outside of licensed countries. This means that if you travel to another country where bet365 isn't available, you won't be able to place a bet.